What is the Contractor / Supplier / Demonstrator Coles Group Limited General Safety Induction?
A Coles Group standardised induction course designed for contractors, demonstrators and suppliers who are required to work at any Coles Group Limited site in any state. It is available via the Internet.
Why has the Contractor Coles Group Limited General Safety Induction (online) been introduced?
There are a number of reasons this has been introduced:
- Firstly to ensure that all contractors, demonstrators and suppliers undertaking physical work know our safety requirements and are able to work safely on all of our sites. This will ensure the safety and wellbeing of not only our contractors, suppliers and demonstrators but also our team members customers and visitors. It provides a consistent way for Coles Group to meet its Duty of Care to all people working on our sites.
- An online version was chosen, as it enables contractors, suppliers and demonstrators to access a consistent and standardised induction from varied locations across Australia whether they are in regional or metropolitan Australia.
Which contractors / suppliers /demonstrators are required to complete this Induction?
If you are a contractor, demonstrators or supplier, undertaking physical work, you are required to complete the General Safety Induction.
Is the induction mandatory?
Yes. Contractors, suppliers and demonstrators performing work on a Coles Group site must undergo the induction to gain entry to the site.
How will sites know whether the contractors, suppliers and demonstrators have completed the induction?
There is an assessment at the conclusion of the online course. On successful completion of this course you are required to print your own Coles Group General Safety Induction card. You must present this card whenever you go onto a Coles Group site.
What if a contractor, supplier or demonstrator does not pass the assessment?
You will have two attempts to complete the assessment once logged into the training. If you do not pass on the second attempt you will be required to log back into the course and complete it again before you can recommence the assessment. You will always have two attempts to complete the assessment before having to log back in to re-complete the course (if you do not pass). There is no limit on the number of times you can attempt the course and assessment to be able to access your Induction card.
What if a Contractor, supplier or demonstrator misplaces their card?
You will receive two cards when you complete the course and an induction number. You will be instructed to use one card (preferably get it laminated or place it in a plastic sleeve for durability) and place the other card and the induction number in a safe place. When one card wears out or if you lose it you can use your replacement card. If for some reason both cards are lost or unusable you may at anytime log back into the induction and reprint a card without having to repeat the course.
How long will the course take?
The course will take approximately an hour to complete all modules and the assessment. On successful completion you will be able to print an induction card that will be valid for 2 years.
What resources / equipment is required to complete the General Coles Group Safety Induction online?
You will require access to a computer and the internet. You can access the course through www.contractor.colesgroup.com.au. There will be a link called General Safety Induction. If you are having any difficulty navigating your way through the course you can contact the help line on 1300 663 896. Once you have successfully completed the assessment you will require a printer (and preferably some durable paper/card to be able to print your card). Each person completing the Induction will be able to print two cards on the one page. You should keep one card in a safe place and preferably laminate the card you are going to use to ensure its durability (this is up to you).
What if a Contractor, Supplier, undertaking physical work, or demonstrator are having difficulty navigating the course or any computer issues?
The 1300 663 896 help line can be called by contractors experiencing difficulty navigating the course.
What if a contractor has any queries regarding the content?
All the information that you will need to answer the assessment questions is contained within the Induction course. If you have any issues with the requirements of the induction you can either complete the feedback form at the conclusion of the course or ring your employer (head contractor, supplier or demonstrator) to raise any concerns with them. The head contractor, supplier or demonstrator will then need to raise any issues with their Coles Group Representative.
How will the Coles Group General Induction Card be checked at a site level?
All Coles Group Sites have a standard Site Orientation/Sign in Register. The sign in register asks all Contractors, Suppliers and Demonstrators to record the expiry date of the Coles Group General Safety Induction Card.
This card must be presented and be valid (current) to gain entry to all Coles Group sites. You will also be asked to present a work method statement. This is also mandatory to gain entry.
What is a Work Method Statement?
A work method statement is a document that describes the job to be completed, outlining the steps involved and identified associated hazards. It details risk control measures to be implemented to eliminate or reduce risk and is required for all works.
Contractors, demonstrators and suppliers, undertaking physical work, must have a copy of a work method statement to demonstrate to Coles Group how they will undertake work safely and control hazards. In addition you must have an understanding of the controls and be able to demonstrate implementation of the controls.
If the work is considered routine the same work method statement is sufficient until conditions or their processes change. There is a copy of the Coles Group Work Method Statement on the Internet site for you to access. You can use your own Work Method Statement (or job safety analysis) as long as it contains the information in the Coles Group document.
What if a contractor arrives at a Coles Group site without a Coles Group General Safety Induction Card and Work Method Statement?
If you arrive without an Induction card and Work Method Statement you may not be allowed onto the site.
What Coles Group sites does this Induction apply to?
All Coles Group sites will require you to have completed the General Safety Induction.
The following are Coles Group sites:
- Coles
- Coles Express
- LiquorLand
- Coles Liquor Hotel Group
- Quaffers
- Vintage Cellars
- 1st Choice
- Kmart
- Kmart Tyre & Auto
- Officeworks
- Officeworks Business Direct
- Harris Technology
- Target
- All State & Head Office locations
This list may not be exhaustive and may be changed at any time without notice.
What if a contractor, supplier, undertaking physical work or demonstrator is not able to access the Induction online?
Consider all the options in relation to accessing the Internet.
- Can you use your employer's computer?
- Can you access a computer at the library or an internet café?
- Can you use a family member or friends computer?
If you have exhausted all possible options please contact your Brand Contract Representative to discuss.
The program is asking me to choose a ‘contractor type’ and I am not sure what type to choose.
On the page you are required to choose a contractor type, on the right hand side of the drop down menu there is a link, ‘click here’. By clicking on this link you will be directed to a list of all trades corresponding to each of the contractor type. Choose the trade best describes what you do and the corresponding contractor type. This is the type you need to select from the drop down menu.
